Questions?

We encourage you to submit the wholesale inquiry form, listing any questions you may have. That way we can send you our hemp oil wholesale catalog for you to view while we answer your questions, as well as prepare any additional documents we think may benefit you.

We look forward to hearing from you, answering some questions, and of course sharing any educational materials to benefit your employees and future customers. If you are new to the CBD space, we highly suggest reading our post on That said, here are some common questions we come across.

How do I get a merchant processor for my website?

Until the FDA takes a stance on hemp and CBD, the banking industry will continue to lag in this area and therefore merchant processing is likely the biggest challenge you will face when starting out. Yes, hemp and CBD are legal on the federal level, but when it comes to merchant processing you will still be considered a “high-risk” and thus only high-risk processors are available for Hemp companies at this time. Meaning, PayPal, Stripe, and Square do not allow processing with hemp or any cannabis business. Square has started allowing some of the larger players in the industry which are processing more than $10,000 monthly, but that’s it so far. Some require minimum monthly transaction totals, others do not. Due to being high-risk, the rates will also likely be higher as well.

Due to these issues, and the fact we cannot guarantee you will be accepted by any of these companies, we do not have any recommendations at this time for merchant processors to contact. We do suggest you start with “high-risk” merchant processors though as that is what you will be required to use.

Can I sell your products on Third-Party Websites?

CBD is a restricted product on Amazon, Etsy, eBay, and many other third-party sites. They all seem to have their own rules pertaining to CBD, even if they allow it. Please contact them directly before selling any product on their platform. If you are able to get on one of these platforms and would like us to help create a white label product for you to sell on there, contact us today and we’ll get you started.

Call Us

You can reach us at 844-3US-HEMP (844-387-4367).
Our business hours are Monday through Friday from 8:30 am – 5:00 pm.

Email Us

Already have an account with us? Please contact your wholesale representative if possible for a speedy reply. Otherwise, don’t hesitate to open a ticket with our support team via support@ushempwholesale.com.

Visit Our Office

You’re welcome to visit our Michigan office by appointment during our regular business hours listed above. Sit down with our team to discuss our wholesale hemp oil and other business opportunities.

904 Chicago Drive • Jenison, MI 49428